Episodes
![33 Tangents - Episode #44 - Talking Analytics and Psychology with Evan LaPointe](https://pbcdn1.podbean.com/imglogo/image-logo/2886256/33T-LogoW-IconOnly-3K_300x300.jpg)
Friday Mar 01, 2019
Friday Mar 01, 2019
On this week’s episode of 33 Tangents, Jason and Jim sit down with Evan LaPointe, the founder and CEO of Core Consulting as well as the creator of Satellite (now Adobe DTM) that was acquired in an industry defining acquisition by Adobe in 2013.
THINGS WE MENTIONED
- Jim's wife powerlifting 6 months pregnant
- Swarm App
- Adobe Acquires Satellite
- Core Consulting
- Microsoft Clippy
- Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity
- Malcolm Gladwell - TED2004 - Choice, happiness and spaghetti sauce
- The Ketchup Conundrum | The New Yorker
- The Advantage: Why Organizational Health Trumps Everything Else In Business
- Joe Versus the Volcano - Opening Scene [YouTube]
- Dan Pink - TEDGlobal 2009 - The puzzle of motivation
- Drive: The Surprising Truth About What Motivates Us
- Grit: The Power of Passion and Perseverance
THANK YOU
We know your time is limited, so it means a lot to us that you would spend some of your time with us. If you have found this episode to be valuable, we would appreciate if you would share using one of the social media buttons bellow
And if we are getting you hooked, don’t forget to subscribe, like, and recommend on your favorite podcast platform.
Subscribe on iTunes: https://itunes.apple.com/us/podcast/33-tangents/id1384329330
Listen on TuneIn: https://tunein.com/podcasts/Technology-Podcasts/33-Tangents-p1129251/
WHERE TO FIND US
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/
![33 Tangents - Episode #43 - When to Breakup With a Client](https://pbcdn1.podbean.com/imglogo/image-logo/2886256/33T-LogoW-IconOnly-3K_300x300.jpg)
Friday Feb 22, 2019
33 Tangents - Episode #43 - When to Breakup With a Client
Friday Feb 22, 2019
Friday Feb 22, 2019
As we wrap up our episodes for the month of February, Jason, Jon, and Jim talk about breakups. There are those clients that come into our lives that stay there for the long term and they are wonderful to work with. There are those that we realize at some point the business is better off without as the relationship is not healthy and not mutually beneficial. When should you make the decision to break up with a client? What should go into that decision and what should you consider? What happens to an organization where money collected from the client is the only deciding factor? And one very obvious question, but yet one I don’t think many people understand, why don’t you want to keep every possible client?
THANK YOU
We know your time is limited, so it means a lot to us that you would spend some of your time with us. If you have found this episode to be valuable, we would appreciate if you would share using one of the social media buttons bellow
And if we are getting you hooked, don’t forget to subscribe, like, and recommend on your favorite podcast platform.
Subscribe on iTunes: https://itunes.apple.com/us/podcast/33-tangents/id1384329330
Listen on TuneIn: https://tunein.com/podcasts/Technology-Podcasts/33-Tangents-p1129251/
WHERE TO FIND US
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/
![33 Tangents - Episode #42 - Understanding the Customer Journey](https://pbcdn1.podbean.com/imglogo/image-logo/2886256/33T-LogoW-IconOnly-3K_300x300.jpg)
Friday Feb 15, 2019
33 Tangents - Episode #42 - Understanding the Customer Journey
Friday Feb 15, 2019
Friday Feb 15, 2019
Many companies still make decisions about their online presence (marketing, webstore, lead generation), about what they want the customer to be and how they want the customer to engage instead of learning what is really going on. How can Analytics help inform who the customer is and how they want engage? This is something that we would have expected 10 years ago, but we still see it today. Why hasn’t this changed? Is it arrogance? Is the data not trusted? Is it something else?
THANK YOU
We know your time is limited, so it means a lot to us that you would spend some of your time with us. If you have found this episode to be valuable, we would appreciate if you would share using one of the social media buttons bellow
And if we are getting you hooked, don’t forget to subscribe, like, and recommend on your favorite podcast platform.
Subscribe on iTunes: https://itunes.apple.com/us/podcast/33-tangents/id1384329330
Listen on TuneIn: https://tunein.com/podcasts/Technology-Podcasts/33-Tangents-p1129251/
WHERE TO FIND US
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/
![33 Tangents - Episode #41 - Coaching and Mentoring Your Team](https://pbcdn1.podbean.com/imglogo/image-logo/2886256/33T-LogoW-IconOnly-3K_300x300.jpg)
Sunday Feb 10, 2019
33 Tangents - Episode #41 - Coaching and Mentoring Your Team
Sunday Feb 10, 2019
Sunday Feb 10, 2019
This week Jim, Hila, and Jason to continue part of the theme from last week’s episode around giving tough love to your customer; having those honest, hard conversations in order to build a strong relationship.
In our last episode, Jason mentioned this quote by former UCLA basketball coach John Wooden “One of the greatest motivating factors is the pat on the back, although with some individuals, you have to make the pat a little lower or a little harder.” Coaching and mentoring a team is not easy. It takes different approaches at different times. What are the different approaches and which factors determine which to use? What are some mistakes that you’ve made? Why does coaching and mentoring come easier to some and not so much for others? Being the best engineer usually gets you promoted into management, but the skills that go you there won’t mean success there. Why does that happen?
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/
![33 Tangents - Episode #40 - When To Give A Customer a Little Tough Love](https://pbcdn1.podbean.com/imglogo/image-logo/2886256/33T-LogoW-IconOnly-3K_300x300.jpg)
Friday Feb 01, 2019
33 Tangents - Episode #40 - When To Give A Customer a Little Tough Love
Friday Feb 01, 2019
Friday Feb 01, 2019
There is a perception that you need to be a “yes person” to have a successful client engagement. In our last episode Jason mentioned that the low barrier to entry in our space is partially responsible for this. In order to have a happy, satisfied client, you need to give them everything that they want, when they want it. In actuality, however, there are times when you need to exercise tough love with a client. This can also be extended to the pre-sales process when dealing with prospects. What forms can tough love take in the context of an engagement or sales? What times require a tough love approach?
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/
![33 Tangents - Episode #39 - Investing in Consulting](https://pbcdn1.podbean.com/imglogo/image-logo/2886256/33T-LogoW-IconOnly-3K_300x300.jpg)
Friday Jan 25, 2019
33 Tangents - Episode #39 - Investing in Consulting
Friday Jan 25, 2019
Friday Jan 25, 2019
When you hear the word 'consulting', many people and organizations often get a sour taste in their mouths. They have been burned in the past by so called "experts" or they think that surly we are smarter about our business than anyone on the outside.
But...there is amazing value to be gained from bringing in outside expertise. As a services company, 33 Sticks brings in outside experts to help us get to a level we couldn't get to on our own.
In this episode, Jim, Jason, and Hila talk about the importance of outside experts, how companies can get the most value from hiring an agency, and how service companies should treat their customers.
WHAT YOU’LL HEAR…
🔊2:40 Why do companies have such a negative view of "consulting"?
🔊11:00 When you look at outside help as a guide, rather than a consultant, amazing things happen.
🔊14:45 The importance of setting proper expectations upfront with your agency.
🔊21:00 Jim talks about his perspective based on working for several services companies in the past.
🔊26:00 Often times outside consulting can be the only consistency your team will have over time.
🔊32:00 Jason talks about the challenges of starting 33 Sticks.
🔊36:45 As a consulting agency, how can you ensure you are delivering value for your clients?
🔊41:00 You really should CARE!!!
THANK YOU
We know your time is limited, so it means a lot to us that you would spend some of your time with us. If you have found this episode to be valuable, we would appreciate if you would share using one of the social media buttons bellow
And if we are getting you hooked, don’t forget to subscribe, like, and recommend on your favorite podcast platform.
Subscribe on iTunes: https://itunes.apple.com/us/podcast/33-tangents/id1384329330
Listen on TuneIn: https://tunein.com/podcasts/Technology-Podcasts/33-Tangents-p1129251/
WHERE TO FIND US
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/
![33 Tangents - Episode #38 - Defining A Proper TMS Maintenance Strategy and Governance Plan](https://pbcdn1.podbean.com/imglogo/image-logo/2886256/33T-LogoW-IconOnly-3K_300x300.jpg)
Friday Jan 18, 2019
Friday Jan 18, 2019
Tag Management Systems have greatly improved the flexibility and responsiveness of implementations in recent years. There are many positives to them but this episode is not about that. Governance is often seen as an extra step or not critical so many companies simply jump in and start coding without any design or plan.
What are the problems that can arise if you don’t manage and maintain your TMS properly? What are the components of a proper TMS governance plan and maintenance strategy? In this week’s episode, Jenn, Jason, and Jim focus on the need to have proper governance in place in order to prevent issues and to get the most out of your TMS implementation.
WHAT YOU’LL HEAR…
🔊3:00 What are the issues that can arise if you don't have TMS governance in place?
🔊10:50 Jason talks about why he enjoys Zen and the Art of Motorcycle Maintenance, and maintenance in general, so much
🔊14:30 Adam Savage and the art of knolling
🔊16:30 Avoid the trap of just jumping in and starting the build
🔊19:20 Recommendations for starting a tag cleanup activity
🔊26:30 The importance of having strong analytics leadership
🔊33:50 Injecting analytics governance into your project workflow
THANK YOU
We know your time is limited, so it means a lot to us that you would spend some of your time with us. If you have found this episode to be valuable, we would appreciate if you would share using one of the social media buttons bellow
And if we are getting you hooked, don’t forget to subscribe, like, and recommend on your favorite podcast platform.
Subscribe on iTunes: https://itunes.apple.com/us/podcast/33-tangents/id1384329330
Listen on TuneIn: https://tunein.com/podcasts/Technology-Podcasts/33-Tangents-p1129251/
WHERE TO FIND US
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/
![33 Tangents - Episode #37 - Talking Analytics Product Management with Ben Gaines](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog2886256/33_Tangents_Logo_2_300x300.jpg)
Friday Jan 11, 2019
Friday Jan 11, 2019
This week Jim and Jason sit down and have a conversation with Ben Gaines who is a Group Product Manager with Adobe. Ben shares his insights and learnings from what it was like when he started with Omniture to what his day to day looks like today. Ben discusses what it means to be a product manager with Adobe, what he sees as the current trends in Analytics, and how he stays focused on the strategic view of the product.
WHAT YOU’LL HEAR…
🔊3:00 Who is Ben Gaines?
🔊6:00 Ben talks about introducing using social, at Omniture, to support customers.
🔊10:45 What led Ben to consider a career as a product manager?
🔊19:20 Ben talks about what it is like to be a product manager at a brand like Adobe.
🔊30:30 What does Ben see in the future for the digital analytics industry?
🔊41:00 Ben talks about the maturity of Adobe's Analysis Workspace.
🔊47:25 What is it like to have haters and fans?
THANK YOU
We know your time is limited, so it means a lot to us that you would spend some of your time with us. If you have found this episode to be valuable, we would appreciate if you would share using one of the social media buttons bellow
And if we are getting you hooked, don’t forget to subscribe, like, and recommend on your favorite podcast platform.
Subscribe on iTunes: https://itunes.apple.com/us/podcast/33-tangents/id1384329330
Listen on TuneIn: https://tunein.com/podcasts/Technology-Podcasts/33-Tangents-p1129251/
WHERE TO FIND US
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/
![33 Tangents - Episode #36 - From the Archives: Analyzing Utah air quality data with Randy Zwitch](https://pbcdn1.podbean.com/imglogo/image-logo/2886256/33T-LogoW-IconOnly-3K_300x300.jpg)
Friday Jan 04, 2019
Friday Jan 04, 2019
Please note: We’re taking a break during the holidays and we’ll will be back with new episodes on January 11, 2019. This episode was previously published on August 17, 2018
What does air quality have to do with data and collaboration? This week Randy Zwitch, Senior Developer Advocate at MapD, joins Jason and Jim. Randy and Jason have been working together on a project using MapD’s platform and air quality data from Jason’s home state, Utah. The conversation starts off talking about the specifics of the project but then moves onto the broader topic of remote collaboration and there is even mention of a spicy sushi challenge from 7 years ago.
Links to blog posts documenting the project: https://33sticks.com/analyzing-utahs-air-quality-cleaning/
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/
![33 Tangents - Episode #35 - From the Archives: Being “Always On” and Distractions](https://pbcdn1.podbean.com/imglogo/image-logo/2886256/33T-LogoW-IconOnly-3K_300x300.jpg)
Friday Dec 28, 2018
Friday Dec 28, 2018
Please note: We’re taking a break during the holidays and will be back with new episodes on January 11, 2019. This episode was previously published on August 3, 2018.
This week Jim, Jon, and Jason discuss two different, yet related problems faced by remote workers today. The first is the concept of being “always on”. The expectation, explicitly stated or implied, that you’re always accessible via phone, or email, or a messaging platform such as Slack. The second piece is distractions. This could be the latest email that comes into your inbox, the tweet you just got, or the alert that just popped up on your phone. Both of these take discipline to manage to prevent being thrown off track. How can these be dealt with? What are some of the steps that can be taken to manage them?
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/