Episodes
Friday Feb 22, 2019
33 Tangents - Episode #43 - When to Breakup With a Client
Friday Feb 22, 2019
Friday Feb 22, 2019
As we wrap up our episodes for the month of February, Jason, Jon, and Jim talk about breakups. There are those clients that come into our lives that stay there for the long term and they are wonderful to work with. There are those that we realize at some point the business is better off without as the relationship is not healthy and not mutually beneficial. When should you make the decision to break up with a client? What should go into that decision and what should you consider? What happens to an organization where money collected from the client is the only deciding factor? And one very obvious question, but yet one I don’t think many people understand, why don’t you want to keep every possible client?
THANK YOU
We know your time is limited, so it means a lot to us that you would spend some of your time with us. If you have found this episode to be valuable, we would appreciate if you would share using one of the social media buttons bellow
And if we are getting you hooked, don’t forget to subscribe, like, and recommend on your favorite podcast platform.
Subscribe on iTunes: https://itunes.apple.com/us/podcast/33-tangents/id1384329330
Listen on TuneIn: https://tunein.com/podcasts/Technology-Podcasts/33-Tangents-p1129251/
WHERE TO FIND US
Website: www.33sticks.com
Email: Podcast@33sticks.com
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Friday Feb 15, 2019
33 Tangents - Episode #42 - Understanding the Customer Journey
Friday Feb 15, 2019
Friday Feb 15, 2019
Many companies still make decisions about their online presence (marketing, webstore, lead generation), about what they want the customer to be and how they want the customer to engage instead of learning what is really going on. How can Analytics help inform who the customer is and how they want engage? This is something that we would have expected 10 years ago, but we still see it today. Why hasn’t this changed? Is it arrogance? Is the data not trusted? Is it something else?
THANK YOU
We know your time is limited, so it means a lot to us that you would spend some of your time with us. If you have found this episode to be valuable, we would appreciate if you would share using one of the social media buttons bellow
And if we are getting you hooked, don’t forget to subscribe, like, and recommend on your favorite podcast platform.
Subscribe on iTunes: https://itunes.apple.com/us/podcast/33-tangents/id1384329330
Listen on TuneIn: https://tunein.com/podcasts/Technology-Podcasts/33-Tangents-p1129251/
WHERE TO FIND US
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/
Sunday Feb 10, 2019
33 Tangents - Episode #41 - Coaching and Mentoring Your Team
Sunday Feb 10, 2019
Sunday Feb 10, 2019
This week Jim, Hila, and Jason to continue part of the theme from last week’s episode around giving tough love to your customer; having those honest, hard conversations in order to build a strong relationship.
In our last episode, Jason mentioned this quote by former UCLA basketball coach John Wooden “One of the greatest motivating factors is the pat on the back, although with some individuals, you have to make the pat a little lower or a little harder.” Coaching and mentoring a team is not easy. It takes different approaches at different times. What are the different approaches and which factors determine which to use? What are some mistakes that you’ve made? Why does coaching and mentoring come easier to some and not so much for others? Being the best engineer usually gets you promoted into management, but the skills that go you there won’t mean success there. Why does that happen?
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/
Friday Feb 01, 2019
33 Tangents - Episode #40 - When To Give A Customer a Little Tough Love
Friday Feb 01, 2019
Friday Feb 01, 2019
There is a perception that you need to be a “yes person” to have a successful client engagement. In our last episode Jason mentioned that the low barrier to entry in our space is partially responsible for this. In order to have a happy, satisfied client, you need to give them everything that they want, when they want it. In actuality, however, there are times when you need to exercise tough love with a client. This can also be extended to the pre-sales process when dealing with prospects. What forms can tough love take in the context of an engagement or sales? What times require a tough love approach?
Website: www.33sticks.com
Email: Podcast@33sticks.com
Twitter: https://twitter.com/33Sticks
Facebook: https://www.facebook.com/33sticks/